User guides

User Guides


RouteThis App

RouteThis is an app designed to allow you to conduct scans and tests on your router using your phone or tablet. It is available to download on the Apple Store or Google Play (for Android users).

Below is a walkthrough detailing how to use the app!

Step by Step Guide

Speed issues

Speed Test Instruction

Ping and Trace Route Instruction

DNS Issues

How to reset and configure your Router

Please press the reset button at the back of the router, and hold it for 10 seconds.

This will wipe off all the details your have on the router,

and all your devices connected to the wifi will disconnect from it.

Please follow the guide below and use the details to configure your router.

username :

password : abcd

Guides for Huawei HG630a and HG630 router

There are 2 different guides for VDSL and Fibre connection.

Huawei HG630&630a VDSL guide

HG630a Fibre guide

HG630a Firmware Upgrade guide

HG630a Firmware

To do a direct connection

1 > Take out the ethernet cable that is connected on the internet/WAN port of the router.

2 > Now plug that cable to the ethernet port of your computer/laptop.

3 > Turn off your router now.

4 > Check your connection again.

5 > One end of the cable should be connected to the wall and the other end to the computer.

And follow the guide below: you will need your username and password to do a direct connection.

username :

password : _________

Setup Guides

PPPoE – Mac V1

PPPoE – Mac V2

PPPoE – Mac V3

PPPoE – Windows 7

PPPoE – Windows Vista

PPPoE – Windows XP